The Minster Centre is seeking a highly motivated and professional individual to fulfill the role of Programme & Data Administrator.

Salary range

£18,900 - £21,350 pro rata (£27,000 - £30,500 FTE) subject to experience

Hours

24.5 hours per week. Normal office hours are 9.30am to 5.30pm. Flexibility may be required closer to key deadlines.

Please indicate all the days that you are available in your covering letter.

Location

This is a hybrid working role. The Minster Centre, Queens Park, NW6 6RD

Annual Leave

FTE (35 hours a week) holiday entitlement is 33 days each holiday year, pro rata for part time staff.

Benefits

Pension scheme, flexible hours considered, hybrid working, generous paternity and maternity policy

Contract

Part-time (0.7 FTE). Part time, permanent

Background and summary of the job

This is a key student focused role within the registry with a varied workload. It has a core responsibility for managing data with a high level of accuracy, preparing, and submitting student-related statutory returns to the Higher Education Statistics Agency (HESA) and administering progression for student records and assessment boards.

The ideal candidate will have experience in Higher Education administration, will be organised, have excellent IT skills (proficiency in Excel is essential), and the ability to work calmly and efficiently under pressure. They will be able to work autonomously on various tasks and build good working relationships with internal and external colleagues. This is a great opportunity for someone with relevant transferable skills to develop those skills further and contribute to the success of the Minster Centre.

The Minster Centre is a registered charity and specialist integrative counselling and psychotherapy training provider based in Queens Park, London. We are a leading training provider in the sector and have trained thousands of therapists since our inception in 1978. Our courses are accredited by the UK Council for Psychotherapy, the British Association of Counselling and Psychotherapy, and are validated by Middlesex University. The Minster Centre also provides a psychotherapy and counselling service to the local community and has several multi-purpose spaces that are hired out for therapy, training, and events.

Main areas of responsibility 

Data Returns

  • Working under direction of the Registrar and using own initiative to plan and gather student data.
  • Enter data on the systems and use HESA software including data collection systems, data entry tool, and validation kit for data returns.
  • Problem solving data queries and day-to-day management of data quality ensuring the highest level of accuracy.
  • Point of contact for data queries and information requests from external organisations, staff and students.
  • Regularly liaising with HESA by e-mail and phone to resolve queries as necessary.
  • Manage workload to ensure deadlines are met and data returns are made on time in line with schedule.
  • Monitor data requirement updates for future returns and plan collections accordingly.
  • Preparation of various student data reports for other internal and external requirements.
  • Assisting in the development of the Salesforce student information database to ensure ongoing accurate data capture and storage.

 Student progression

  • Create and maintain accurate student records.
  • Record grades by accurately inputting from Moodle onto the system.
  • Monitor student progression, identify and resolve issues in liaison with Registrar and Heads of Year.
  • Prepare student progression data and related information for bi-annual Assessment Boards.
  • Take accurate assessment board minutes.
  • Produce certificates and diploma supplements for students following awards.
  • Download and archive students’ work and assessment feedback from Moodle.
  • Be the point of contact by phone and email for course related queries from staff and students.
  • Ad-hoc general administrative support throughout the academic year from induction to graduation including annual leave cover when necessary.

This is not an exhaustive list of duties and responsibilities. The post holder may be required to undertake other duties which fall within the ambit of the role, in discussion with the Operations Manager, Director or Deputy Directors. 

How to Apply

Please apply by submitting your CV, a covering email (which must indicate your available hours as outlined above) and the Record Declaration and Equal Opportunities forms below to Afua Pierre [email protected].

Closing date: Monday 6th May 2024
Interviews: Friday 10th May 2024

For further information please contact Rory Page, Registrar [email protected].

This post is being advertised internally and externally.  We particularly welcome applications from people from underrepresented groups in the field of psychotherapy and counselling and in our organisation, including people from Black, Asian and minority ethnic communities, the LGBT+ community, care leavers, disabled people and people from other minorities.

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